Terms of Service

2.1 Eligibility: You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

2.2 Account Registration: Some services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Accurate Information: You agree to provide accurate, current, and complete information when using our services. You are responsible for updating your information as necessary.

3.1 Service Fees: Our services may be subject to fees as specified at the time of service request. All fees are non-refundable unless otherwise stated or required by law.

3.2 Payment Terms: Payment must be made in advance or as specified for each service. We accept various payment methods as displayed on our platform.

3.3 Government Fees: In addition to our service fees, you may be required to pay government fees, taxes, or other charges associated with the services you request. These fees are separate from our service charges.

4.1 Compliance: You agree to use our services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.

4.2 Prohibited Activities: You agree not to:

• Use our services for any illegal or unauthorized purpose
• Provide false, misleading, or fraudulent information
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services to transmit viruses or malicious code
• Impersonate any person or entity

4.3 Document Accuracy: You are responsible for ensuring that all documents and information you provide are accurate, complete, and authentic. We are not responsible for errors resulting from inaccurate information provided by you.

5.1 Service Availability: While we strive to provide reliable services, we do not guarantee that our services will be available at all times or free from errors. Services may be interrupted for maintenance, updates, or due to circumstances beyond our control.

5.2 Government Processing: We facilitate the submission of applications and documents to government authorities. However, we do not control government processing times, approvals, or decisions. We are not responsible for delays or rejections by government authorities.

5.3 Third-Party Services: Our services may involve third-party services, websites, or government portals. We are not responsible for the availability, content, or practices of these third-party services.

6.1 Our Content: All content on our website, including text, graphics, logos, and software, is the property of DigiKerala™ or its licensors and is protected by copyright and other intellectual property laws.

6.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal or business purposes in accordance with these Terms.

6.3 Franchise and Trademark: Our trade name, trademarks, and franchise materials are proprietary. Unauthorized use is strictly prohibited.

7.1 Data Collection: We collect and process personal information as described in our Privacy Policy. By using our services, you consent to such collection and processing.

7.2 Data Security: We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7.3 Government Data: Information submitted to government authorities is subject to their privacy policies and data protection regulations.

8.1 Disclaimer of Warranties: Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Limitation of Liability: To the maximum extent permitted by law, DigiKerala™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

8.3 Maximum Liability: Our total liability for any claims arising from or related to our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

You agree to indemnify, defend, and hold harmless DigiKerala™, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any inaccurate or fraudulent information you provide

10.1 Termination by You: You may stop using our services at any time.

10.2 Termination by Us: We may suspend or terminate your access to our services at any time, with or without cause or notice, for any reason, including if you breach these Terms.

10.3 Effect of Termination: Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified Terms.

12.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12.2 Jurisdiction: Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

12.3 Dispute Resolution: Before filing a claim, you agree to contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 30 days, either party may proceed with formal legal proceedings.

If you have any questions about these Terms of Service, please contact us: